Submitting a Complaint

The ABCFP has a duty to investigate allegations of unprofessional conduct or improper practices by forest professionals. If you have witnessed conduct or practices of a forest professional that concern you or your community, please contact the ABCFP. 

A complaint must allege conduct or practice that, if admitted or proven, would constitute:

  • the incompetent performance of services or duties undertaken by the respondent while engaged in the practice of professional forestry;
  • professional misconduct;
  • conduct unbecoming a registrant*; or
  • a breach of the Professional Governance Act (PGA) or ABCFP Bylaws.

*Section 1 of the PGA defines "conduct unbecoming a registrant" as conduct of a registrant that:

  1. Brings the regulatory body or its registrants into disrepute;
  2. Undermines the standards, methods or principles that are the foundation of the profession; or,
  3. Undermines the principle of holding paramount the safety, health and welfare of the public, including the protection of the environment and the promotion of health and safety in the workplace in the manner that reflects the stewardship of a given profession by each regulatory body.

ABCFP registrants also have a duty to report any instance where the continued practice of professional forestry by another registrant may pose a risk of significant harm to the environment or to the health and safety of the public.

A complaint should be delivered in writing, via email or other methods, to the registrar. The registrar reviews each complaint to make sure it meets the requirements for a complaint set out in the Professional Governance Act and ABCFP Bylaws 9 or 12. The registrar may request additional information to complete this review.

The following reasons may result in a complaint being declined:

  • the complaint is trivial, frivolous, vexatious, or made in bad faith, or constitutes an abuse of process;
  • the complaint does not relate to a concern about the conduct or practice of a current or former registrant;
  • the complaint does not include sufficient information or particulars to allow an investigation to proceed; or
  • the subject matter of the complaint would more appropriately be addressed by a different regulatory or administrative organization, agency, board or tribunal, or by the courts.

Once reviewed, the complaint will be forwarded with a recommendation to the Investigation Committee to determine how it proceeds.

Complaints may be resolved through a number of different options including:

  • discipline hearings;
  • referral to practice review; or
  • alternative complaint resolution.

Penalties and costs may be imposed if it is determined that the responding registrant has incompetently engaged in the practice of professional forestry; engaged in conduct unbecoming a forest professional registered with the association; or contravened the Professional Governance Act, ABCFP Bylaws, or the

Code of Ethical and Professional Conduct. These can be any combination of the following for registrants:

  • reprimand;
  • penalty up to $100,000;
  • conditions on the respondent’s registration;
  • suspension of registration;
  • cancellation of registration; or
  • completion of remedial programs.

In the case of trainees, the following may apply:

  • requirement for further training;
  • reprimand;
  • penalty up to $2,000; or 
  • cancellation of enrolment.

The process is described further in ABCFP Bylaw 12.

How to Make a Formal Complaint

Complaints must be made in writing. You can use the Notice of Complaint Form or provide your concerns in another format if desired. We encourage you to discuss your concern with the registrar and director of act compliance, before lodging a complaint to ensure that your allegations meet all of the requirements and conditions. 

Notice of Complaint Form

To submit a complaint, download the Notice of Complaint Form and email it to complaints@abcfp.ca. You should include as much detail as possible about the matter and include supporting documentation.

 
Download Notice of Complaint Form